Terms and Conditions

Effective Date: April 21, 2026

These Terms and Conditions (“Terms”) govern your use of the website located at https://www.elegantfloorstx.com/ and the services provided by Elegant Floors and Remodeling (“Company,” “we,” “our,” or “us”). By accessing our website or using our services, you agree to these Terms.

Please read them carefully.

1. SMS Communications

By providing your mobile phone number and opting in, you agree to receive SMS (text) messages from Elegant Floors and Remodeling.

These messages may include:

• Appointment confirmations and reminders
• Project updates and service notifications
• Estimates and follow-ups
• Billing and payment reminders
• Promotional messages (only if you explicitly opt in)

Message frequency may vary depending on your interaction with us.

2. SMS Opt-Out Instructions

You can opt out of SMS communications at any time.

To stop receiving messages, reply:

STOP

After you send “STOP,” you will receive a confirmation message, and you will no longer receive SMS messages from us (except for essential service-related communications, if applicable).

For help, reply:

HELP

Or contact us directly using the information below.

3. Customer Support Contact Information

If you have questions or need assistance, please contact us:

Elegant Floors and Remodeling

Phone: (469) 972-8806

Email: info@elegantfloorstx.com 

Website: https://www.elegantfloorstx.com/

4. Message and Data Rates Disclosure

Message and data rates may apply to any SMS messages sent or received, depending on your mobile carrier and service plan.

Elegant Floors and Remodeling is not responsible for any fees charged by your mobile carrier.

5. Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Elegant Floors and Remodeling is not responsible for message delays, delivery failures, or technical issues caused by carriers or third-party service providers.

6. Age Requirement

By using our website or services, you confirm that you are at least 18 years old.

We do not knowingly collect personal information from individuals under 18. If such information is identified, it will be deleted promptly.

7. Use of Website and Services

You agree to use our website and services only for lawful purposes.

You must not:

• Violate any applicable laws or regulations
• Interfere with the operation of the website
• Attempt to gain unauthorized access to systems or data

We reserve the right to suspend or terminate access if these Terms are violated.

8. Services Overview

Elegant Floors and Remodeling provides services including, but not limited to:

• Flooring installation (hardwood, tile, vinyl, laminate, carpet)
• Kitchen and bathroom remodeling
• Custom cabinetry and home upgrades

All services are subject to project agreements, estimates, and availability.

9. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for:

• The content of those websites
• Their privacy practices
• Their terms and policies

You access third-party sites at your own risk.

10. Limitation of Liability

To the fullest extent permitted by Law, Elegant Floors and Remodeling is not liable for:

• Indirect or incidental damages
• Loss of data or profits
• Service interruptions

This applies even if we were advised of the possibility of such damages.

11. Governing Law

The laws of the State of Texas govern these Terms.

Any disputes will be handled in the appropriate courts within Texas.

12. Changes to These Terms

We may update these Terms at any time.

When changes are made:

• The updated version will be posted on this page
• The effective date will be revised

Your continued use of our website or services indicates your acceptance of the updated Terms.

13. Privacy Policy

Your privacy matters to us.

Please review our Privacy Policy here:

https://www.elegantfloorstx.com/privacy-policy/

This explains how we collect, use, and protect your personal information.

14. Consent to Communications

By submitting your information through our website, forms, or other channels, you consent to be contacted by Elegant Floors and Remodeling via:

• Phone calls
• Emails
• SMS messages (if opted in)

This communication is related to your inquiries, services, and promotions (if consent is given).

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