Privacy Policy

Effective Date: April 21, 2026

Elegant Floors and Remodeling (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit https://www.elegantfloorstx.com/ or use our services.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Address

• Payment details (when applicable)

• Any information submitted through forms, quote requests, or consultations

Non-Personal Information

Automatically collected data, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website

• General location data

2. How We Use Your Information

We use your information to:

• Provide and manage our flooring and remodeling services

• Respond to inquiries and customer requests

• Schedule appointments and send service updates

• Process payments and transactions

• Improve website performance and user experience

• Send marketing communications (only if you opt in)

• Comply with legal obligations

3. SMS Communications and Opt-In

If you provide your mobile number and opt in, you agree to receive SMS messages from Elegant Floors and Remodeling.

These messages may include:

• Appointment reminders

• Service updates

• Quotes and follow-ups

• Promotional offers (only with consent)

Message frequency may vary.

Opt-In

You opt in by:

• Submitting a form on our website

• Requesting a service

• Providing consent during communication

Opt-Out

You can opt out at any time by replying:

STOP

You will receive a confirmation message and will no longer receive SMS messages.

For assistance, reply:

HELP

4. IMPORTANT: Mobile Information Sharing

We do NOT sell, rent, or share your personal information, including your mobile phone number, with third parties for marketing or promotional purposes.

Your information may only be shared with trusted service providers strictly for business operations (such as scheduling, messaging platforms, or payment processing), and they are required to keep your information secure and confidential.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience.

Types of Cookies We Use:

• Essential Cookies – Required for website functionality

• Analytics Cookies – Help us understand how users interact with our site

• Marketing Cookies – Used for relevant advertising (if applicable)

You can manage or disable cookies in your browser settings. Some features of the site may not function properly without cookies.

6. Data Security

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards.

However:

• No online system is 100% secure

• We cannot guarantee absolute security

We limit access to your information to authorized personnel only.

7. Your Privacy Rights

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing or SMS communications

• Opt out of promotional emails and texts at any time

To exercise your rights, contact us using the details below.

8. Third-Party Services and Links

Our website may include links to third-party websites.

We are not responsible for:

• Their content

• Their privacy practices

Please review their policies before providing any information.

9. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Meet legal and regulatory requirements

• Resolve disputes

10. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page with a revised Effective Date. Continued use of our website means you accept the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or your data, contact us:

Elegant Floors and Remodeling

Phone: (469) 972-8806

Email: info@elegantfloorstx.com

Website: https://www.elegantfloorstx.com/

12. Consent

By using our website, submitting forms, or using our services, you consent to the collection and use of your information as described in this Privacy Policy.

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